UGB business sme

UGB Internet Banking - TIPS

General Information

  • In present scenario , we can avail read access to customer. However customer can get mobile banking facility.
  • You should register for 'Internet Banking' with the branch where you maintain the account.
  • If you maintain accounts at more than one branch, with different CIF; you need have CIF unification at one branch. Contact Branch for more details.
  • We invite you to visit your account on the site frequently for viewing account balances. If you believe that any information relating to your account has a discrepancy, please bring it to the notice of the branch by letter.
  • In a joint account, all account holders are entitled to register, as users of 'Internet Banking'.
  • All accounts at the branch whether or not listed in the registration form, will be available on the 'Internet Banking'. However, the applicant has the option to selectively view the accounts on the 'Internet Banking'

Security

  • Bank will make reasonable use of available technology to ensure security and to prevent unauthorized access to any of these services.
  • You are welcome to access 'Internet Banking' from anywhere anytime. However, as a matter of precaution, customers may avoid using PCs with public access.

Bank's terms

  • All requests received from customers are logged for backend fulfillment and are effective from the time they are recorded at the bank.
  • Rules and regulations applicable to normal banking transactions (Non financial& Financial) in India will be applicable for the transactions executed through this site.
  • The OnlineUGB service cannot be claimed as a right. The bank may also convert this into a discretionary service anytime.
  • Dispute between the customer and the Bank in this service is subject to the jurisdiction of the courts in the Republic of India and governed by the laws prevailing in India.
  • The Bank reserves the right to modify the services offered or the Terms of service of 'OnlineUGB'. The changes will be notified to the customers through a notification on the Site www.uttarakhandgraminbank.in. Bank may introduce charges/taxes in future for availing of INB services through UGB.
  • Customer's obligations:
  • The customer has an obligation to maintain secrecy in regard to Username & Password registered with the Bank. The bank presupposes that login using valid Username and Password is a valid session initiated by none other than the customer.
  • Transaction executed through a valid session will be construed by UGB to have emanated from the registered customer and will be binding on him /her.
  • The customer will not attempt or permit others to attempt accessing the 'OnlineUGB' through any unlawful means

Dos & Don'ts

  • The customer should keep his/her ID and password strictly confidential and should not divulge the same to any other person. Any loss sustained by the customer due to non-compliance of this condition will be at his/her own risk and responsibility and the Bank will not be liable for the same in any manner.
  • The customer is free to choose a password of his own for OnlineUGB services. As a precaution a password that is in generic nature, guessable or inferable personal data such as name, address, telephone member, driving license, date of birth etc. is best avoided. Similarly it is a good practice to commit the password to memory rather than writing it down somewhere.
  • It may not be safe to leave the computer unattended during a valid session. This might give access to your account information to others.