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Ultra Small Branch (USB) means that a bank official offering basic services in villages (atleast once in a week using a Net-enabled laptop) will be treated as a branch, provided a representative appointed by the Business Correspondent of the Bank is available in the village on a regular basis to do all cash transactions. Ultra Small Branches are branches manned by Customer Service Providers (CSPs) appointed by Business correspondent(BC) of the Bank.
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Ultra Small branch (USB) will function as a satellite unit of a regular branch. An Officer from the base branch will visit the USB on predetermined day every week with a laptop. Cash transactions through Customer Service Providers only. The Visiting Officer will provide the following services:
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a) Opening of SB A/cs
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b) Printing of Passbooks
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c) Obtain applications for various deposits and loan facilities
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d) Follow-up & Recovery of loans
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Currently Uttarakhand Gramin bank has 20 ultra Small Branches Network.